Privacy Policy
Learn how Starfish App handles information when you visit our website, use our platform, communicate with us, or participate in creator and business collaborations.
Last Updated: October 13, 2026Your privacy matters to us. This policy explains the types of information that may be collected, why it may be used, and the choices available to you.
1. Introduction
Starfish App provides an influencer marketing marketplace designed to help businesses and creators discover opportunities, communicate, and manage collaborations.
This Privacy Policy explains how information may be collected, used, disclosed, and otherwise handled when you access the Starfish website, use the Starfish App, interact with platform features, or contact us.
By using Starfish, you acknowledge the practices described in this Privacy Policy.
Where required by applicable law, additional notices or choices may also apply.
2. Information We Collect
The information collected may depend on how you interact with Starfish.
Information You Provide
Depending on how you use the service, information you provide may include:
- Name
- Email address
- Account credentials
- Profile information
- Creator or business information
- Social media profile information
- Services and pricing information
- Collaboration details
- Messages or communications
- Information submitted through forms
- Support or contact requests
Information Collected Automatically
When you access Starfish, certain information may be collected automatically, such as:
- Device type
- Browser type
- Operating system
- IP address
- General location derived from technical information
- Pages or features accessed
- Interaction and usage data
- Referral information
- Log and diagnostic information
Information From Third Parties
Starfish may receive information when users connect or interact with supported third-party services, subject to the third party's policies and the permissions provided by the user.
3. How We Use Information
Information may be used to support the operation of the platform and the experiences it provides, including to:
- Provide and operate Starfish
- Create and maintain accounts
- Display creator or business profiles
- Enable marketplace discovery
- Support collaborations
- Enable communication
- Process or facilitate transactions where applicable
- Respond to inquiries
- Provide customer support
- Improve features and user experience
- Maintain platform security
- Detect misuse or suspicious activity
- Comply with legal obligations
- Send service-related communications
Where marketing communications are sent, they are provided where permitted by law and where applicable, with appropriate choice mechanisms.
4. How Information May Be Shared
With Other Starfish Users
Information intentionally included in creator or business profiles may be visible to other users depending on platform functionality and settings.
With Service Providers
Starfish may use third-party vendors that help operate services such as hosting, analytics, communications, payments, or technical infrastructure.
For Legal and Safety Reasons
Information may be disclosed where reasonably necessary to:
- Comply with applicable law
- Respond to valid legal requests
- Protect users
- Prevent fraud or misuse
- Protect Starfish rights and property
Business Changes
If Starfish is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
Note: Starfish does not disclose personal information merely because it is convenient to do so; disclosures are tied to operating, protecting, or legally supporting the service.
6. Accounts and Profile Information
Users may provide information when creating creator or business profiles. Profile information intended for marketplace discovery may be visible to other platform users.
Users should avoid placing sensitive personal information in public-facing profile fields unless necessary.
Where account editing tools are available, users may update certain information through their account.
7. Communications
Starfish may process messages and communication-related information when users:
- Contact Starfish
- Communicate with other users
- Submit collaboration inquiries
- Request support
- Receive account or service notifications
Service-related messages may be necessary to operate accounts or platform features.
Marketing messages, where applicable, should include appropriate choice mechanisms where required.
8. Payments and Transactions
Where Starfish facilitates or supports payments, transaction-related information may be processed to support collaborations, payment status, fraud prevention, recordkeeping, and legal obligations.
Payment information may be processed by payment service providers depending on the transaction.
Additional details may be provided at the time a payment-related feature is used.
9. Data Retention
Starfish may retain information for as long as reasonably necessary to provide the service, maintain accounts, resolve disputes, enforce agreements, meet legal obligations, prevent abuse, and support legitimate operational needs.
Retention periods may vary depending on:
- Type of information
- Account status
- Legal requirements
- Security needs
- Operational purpose
10. Data Security
Starfish takes reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No online system, storage method, or transmission method can be guaranteed to be completely secure.
11. Your Choices and Rights
Depending on where you live and applicable law, you may have rights or choices concerning your information. These may include the ability to request:
- Access
- Correction
- Deletion
- Restriction
- Objection
- Data portability
- Withdrawal of certain consent
To make a privacy-related request, contact: contact@starfishapp.io
12. Third-Party Services
Starfish may contain links to or interact with third-party websites, platforms, payment providers, social networks, or services.
Their privacy practices are controlled by their own policies. Starfish is not responsible for third-party privacy practices outside its control.
13. Children's Privacy
Starfish is not intended for children who are below the minimum age required to use the service under applicable law.
Users should not submit information on behalf of a child unless legally permitted and appropriate.
If Starfish becomes aware that information has been collected in circumstances requiring deletion under applicable law, appropriate steps may be taken.
14. International Users
Starfish may be accessed by users in different countries.
Information may be processed or stored in jurisdictions different from the user's own depending on service infrastructure and providers.
Where required, appropriate measures may be used for international data handling.
15. Changes to This Privacy Policy
Starfish may update this Privacy Policy from time to time to reflect changes to the service, technology, legal requirements, or business practices.
When changes are made, the "Last Updated" date at the top of this page may be revised.
Where required by law, additional notice may be provided.
16. Contact Us
If you have questions about this Privacy Policy or how information is handled, contact Starfish App at:
Use this email for questions or requests related to privacy and personal information.